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Stripe has established itself as a versatile and reliable payment processing platform, catering to the needs of various industries. Users …
Starting at $0.02 per charge
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What is Stripe Payments?
Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an…
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Pricing
Sigma
$0.02
Cloud
per charge
Radar
$0.05
Cloud
per screened transaction
Issuing
$0.10
Cloud
per virtual card
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Stripe Payments?
Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma.
Additional features and modules include Stripe Issuing, which allows users to create, manage, and distribute virtual and physical cards. Control expenses, reduce operational burden, and create new lines of revenue. Stripe Invoicing is a global invoicing platform. Stripe Treasury is a banking-as-a-service API that lets users embed financial services in a marketplace or platform. With a single integration, enable customers to hold funds, pay bills, earn interest, and manage cash flow.
Additional features and modules include Stripe Issuing, which allows users to create, manage, and distribute virtual and physical cards. Control expenses, reduce operational burden, and create new lines of revenue. Stripe Invoicing is a global invoicing platform. Stripe Treasury is a banking-as-a-service API that lets users embed financial services in a marketplace or platform. With a single integration, enable customers to hold funds, pay bills, earn interest, and manage cash flow.
Stripe Payments Video
The opportunity ahead (and at Stripe)
Stripe Payments Competitors
Stripe Payments Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Reviews and Ratings
(317)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Stripe has established itself as a versatile and reliable payment processing platform, catering to the needs of various industries. Users have found Stripe to be an invaluable tool for their businesses, whether it's processing payments for events, e-commerce transactions, or professional services. With its seamless and user-friendly interface, Stripe ensures a smooth checkout experience without redirects or pop-ups on both desktop and mobile devices. It offers flexibility in handling one-time purchases, recurring billing, and subscription-based revenue, allowing startups and small businesses to effectively manage their financial operations. Moreover, Stripe's integration capabilities with popular platforms like Shopify, ClickFunnels, and WordPress make it a popular choice among businesses looking for an easy-to-use payment gateway. Users also appreciate Stripe's ability to handle various types of credit card payments while efficiently detecting fraudulent charges. Additionally, organizations in the non-profit sector rely on Stripe for streamlining donations and program fees. With its reliable performance, low fees, and integration with accounting systems like Salesforce, Stripe has become the preferred payment processor for businesses both nationally and internationally.
Transparent Pricing: Several users have praised Stripe's flat fee structure, finding it simple and transparent. They appreciate the ease of understanding and calculating transaction fees, which helps them effectively manage their costs.
Intuitive User Interface: Many reviewers have commended Stripe for its well-designed and intuitive user interface. They find it easy to navigate and use, allowing them to complete tasks quickly and efficiently.
Excellent Customer Support: Numerous users have expressed satisfaction with Stripe's customer support. They feel supported and valued as customers when seeking assistance, contributing to their overall positive experience with the software.
Outdated User Interface: Several users have expressed dissatisfaction with Stripe's user interface, stating that it is not modern and user-friendly. They feel that the interface could be more simplified and streamlined for easier navigation and task completion.
Slow Search Functionality: Many reviewers have mentioned that searching for information within Stripe is slow and frustrating, particularly when looking up customer details. This issue hampers their ability to efficiently retrieve the information they need.
Clunky Navigation: A significant number of users find the navigation of Stripe's features to be clunky and time-consuming. They mention that there are many different ways to track information and accomplish tasks, which adds complexity to their workflow.
Attribute Ratings
Reviews
(1-25 of 46)Companies can't remove reviews or game the system. Here's why
December 08, 2022
BEWARE OF STRIPE!
Score 1 out of 10
Vetted Review
Verified User
From my experience, BEWARE OF STRIPE! THEY ARE EXTREMELY SHADY (in my opinion) AND JUST TOOK MONEY OUT OF OUR BANK ACCOUNT. They almost bankrupted our business. Our private keys were leaked somewhere, no fault of our own, and someone tried to do card testing using our keys. All of the payments were blocked due to our diligence, but stripe froze our account and started blocking all of our legitimate payments. No one at stripe would ever help us or give any information regarding how long it would take to get our account running again. We called every day and could never get any information other than a special team was working on it. They also decided to debit our account over $2,000 dollars and just took it out of our bank account. They were very unprofessional and just hung on up us on the phone, wouldn’t respond to emails, and caused our business to be at a standstill. They have acted extremely shady, and unprofessional, and we would never use them again under any circumstances. After two weeks of no response, we decided to use another payment processor.
- Took money out of our bank account
- hung up on us
- acted very shady
- customer service
- acting professional
- resolving issues
- communication
December 02, 2022
Not what they promise, poor successful transaction rate.
Score 5 out of 10
Vetted Review
Verified User
Disappointed. Its been now 1 year that Stripe does not seem to be having interest to resolve my problem. On my very own website, my own card is being declined by Stripe. Upon using the same card via Paypal the transaction is successful. Upon individually verifying there is absolutely no problem with my issuing card or my bank. I have already verified that by speaking to them. It seems like Stripe just want to continue declining without giving a valid reason. My customer conversion rate has taken a massive hit due to this. Looking for good alternatives. Although my business grows and stripe gets more payments via me, they dont want to have tier based fees/charges. Whether you give stripe a revenue of 100$ or 10,000$ you are the same for Stripe. I am Customer from India and they have not kept the tier system for Indians. Thanks Stripe, very helpful !
- good exchange rate
- prompt customer service though without a resolution
- willingness to resolve the customers issue
- lower payout time to sellers
- bad rates even though my business is scaling up
August 29, 2022
Take credit card payments online instantly
We use Stripe as our preferred credit card payment processing gateway for both national and international transactions. It very simple to use and set up. It is reliable and it integrates well with Xero, with our accounting system.
- Process credit card payments
- Integrates with Xero accounting software
- Low transaction fees
- Quick transfer of funds to bank accounts with email notification
- Could improve the UI
We started using Stripe as our CC payment processor when we switched over to a new ERP system. Stripe is used for both manual and online orders. If we get customer financial information via phone, fax, or email our customer service department uses Stripe's online portal to process those payments. Our eCommerce sites use WooCommerce and Stripe has a really nice plug-in that helps process online payments.
- Stripe is easy to use (Enter CC information).
- Stripe is easy to integrate with most websites.
- Stripe works with businesses to offer the best rates.
- Could offer some better processing rates.
- Most compatible updates on website modules.
- Check up on client success.
April 27, 2022
Stripe is in a league of its own in Payment Processing
Stripe is used in a few different methods. It is the payment processor through our website forms integrated with Gravity Forms. We use this to process payments for tabs at events. It goes through the form and then pushes the customer to a Stripe page to make PCI compliance easier.
We also use Stripe through our Event Management Software, Tripleseat, as our payment processor. The integration with Tripleseat allows us to easily reference back to each event and makes reconciling easy.
Lastly, we use it through Shopify, as Shopify exclusively uses Stripe for its e-commerce platform.
Stripe solves several problems for us. We are able to be consistent, see everything in one place, know the customer support is great, and ultimately make it easy for our clients to checkout.
We also use Stripe through our Event Management Software, Tripleseat, as our payment processor. The integration with Tripleseat allows us to easily reference back to each event and makes reconciling easy.
Lastly, we use it through Shopify, as Shopify exclusively uses Stripe for its e-commerce platform.
Stripe solves several problems for us. We are able to be consistent, see everything in one place, know the customer support is great, and ultimately make it easy for our clients to checkout.
- Subscriptions through Stripe are easy to begin, enter, and then set and forget. It helps guarantee you get your monthly payments without constantly setting reminders to process manually.
- Invoicing directly from the website is surprisingly easy, comes with several options, and customers know Stripe and know it's safe.
- The number of integrations that Stripe has is endless. I can always count on Stripe being an option, so their integrations and API settings are incredible.
- The ability to be able to offer discounted rates at a smaller threshold would be nice.
April 04, 2022
Great Payment Processor for Small Business
I use Stripe as my payment method for my online coaching program and courses. I've also used it as one-time payment method during a product promotion and launch. Stripe has allowed me to get paid securely and quickly with minimal transaction fees.
- Easy account set up
- Quick payment processing
- Secure payment method
- The error messages are unclear
- Customer service
- Reconciliation with accounting software
March 25, 2022
Useful Product
Stripe makes it easy to handle credit card sales. We use it to manage revenue and credit card processing from multiple product revenue streams. During closing, we export reports from Stripe to reconcile to the GL. We configured the cash receipts to post to our GL directly, which is convenient and automated.
- It processes payments well.
- It is easy to set up.
- It has a flat fee.
- Reporting is confusing.
- Reconciling issues to Chargify could be better.
- The user interface is lacking.
March 24, 2022
Our go-to payment service provider
Stripe is our payment gateway provider of choice when building websites and commerce solutions for our clients. The popularity of Stripe means that if we are deploying an off-the-shelf solution like WordPress, then there are plenty of ready-made integrations available, and setting up is always a breeze. When we develop a bespoke, custom-built solution, Stripe’s developer-friendly API helps reduce a potentially complex job into a few straightforward and well-documented steps.
- Integrates easily with off-the-shelf systems like WordPress
- Provides a reliable and robust API
- Is thoroughly and clearly documented
- I can’t think of anything just now
March 23, 2022
Easy integration and behind-the-scenes functionality
Stripe is integrated as the payment method for Planning Center Online Giving, our non-profit giving solution. Our interaction with Stripe is streamlined through the PCO Giving interface, but we have also connected directly with Stripe to follow up on various fees or processes. Since COVID, all of our online giving has increased significantly, so Stripe has become an invaluable partner in giving folks a secure way to give donations through our website.
- Payment Processing
- Security
- Flexibility
- Customization
- API access
- Customer service accessibility options
March 23, 2022
Stripe - Saves Time and Works With Our Other Software
We use Stripe to accept money for our online courses, programs, workshops, events, and membership. Stripe is really helpful in our business because it processes our payments and deposits the money into our account quickly, helping with predictable cash flow. We use Stripe in conjunction with our shopping cart program.
- Process payments
- Deposits money in a short amount of time (normally 2-3 business days)
- Sends notifications when a payment has been made
- The dashboard could be more intuitive
- Creating reports can be clunky
- Sorting transactions or having a search feature for transactions
March 23, 2022
The best way to process online payments!
We work with several national companies who's Franchisees order from us online and we use Stripe to process the credit card payments. Selling our products online, we wanted to work with a reliable company that had a strong history of successful online transactions. We did our research and of all the companies that offer credit card processing, Stripe was the clear winner for us. It automates our selling process, making it easy to do business online.
- Processes cards quickly and efficiently with lots of metadata for backup
- Offers detailed reporting for both Accounting and Marketing
- Has great communication about how much and when payments to our account occur
- Payouts could happen faster
- Invoicing information could be more precise
March 23, 2022
Great payment processor for Woocommerce integration!
I have used it in two ways. The first way I used it was to use it as my payment processor for an ecommerce site I built for personal use to sell my own product. I also needed a payment processor for a customer who I was building an ecommerce site for. It needed to integrate well with woocommerce, and that is one thing they do extremely well.
- Integrates with Woocommerce
- Communicates with woocommerce for refunds and taxes and other things
- Allows you to see where payments may be getting hung up in the processing.
- I had an issue with a few little things on stripe and felt the customer service was a little short with me didn't really want to find a solution.
March 23, 2022
Paypal? Who needs PayPal? Paypwho?
I started to use Stripe because I was fed up with how I was treated by PayPal customer service. It has been my only payment processor since then. It's easy to track recurring payments, handle refunds and even change payments on the way. They have competitive rates and the support team has always responded above my expectations.
- Makes easy cancellation and refunds.
- Low fees.
- Supportive customer service
- Wait period to deposit into bank.
- No automatic tax support.
- Better integration with billing softwares.
March 23, 2022
Good but not the best.
We use it as a payment gateway for a number of our customer's websites, nice and easy to install with very few problems. Easy to use for our customers and they don't need any programming or coding knowledge to use it. It saves our customers having to set up payment gateways on their websites.
- Ease of installation.
- Ease of use.
- Customers don't need to set it up themselves.
- Stripe server issues.
- Speedier resolutions of server outages.
- Email notification of server status.
March 22, 2022
Can't go wrong with Stripe.
We use Stripe to accept debit/credit card payments on our e-commerce website. When we first started the company in 2016, I researched different payment solutions companies and Stripe was well-reviewed and had the lowest fees. There was some initial setup but since beginning to use it there has not been any intensive workload to maintain it. One thing we have been able to do that was useful is make use of smart payment options like Google Pay and Apple Pay. There were some initial hoops to jump through to set up but again, it works more or less autonomously after that.
- Card payments.
- Details on payment failures.
- Integration and development.
- Fees
- Documentation
- Prepackaged solutions.
- Disputes
- Security with notifications.
March 22, 2022
Online payment gateway for digital business.
Stripe helps me to allow for online sales, online memberships, and invoices to customers for various products and services within my business. It allows for easy transactions and does stores cards for easy access to recurring invoices for returning customers. Before, I was using different software for invoicing and PayPal for online payments but this software out them into one.
- Easy to use platform.
- Stores cards to easily use again for return charges.
- Notifies you of sales.
- Allows for multiple payment types- invoices, recurring, online sales.
- Delayed payouts.
- Fees are a little higher than some other platforms.
- If a recurring payment fails- they don’t notify me.
March 22, 2022
Integration, integration, integration.
We operate a Shopify eCommerce site and Stripe is one of our payment gateways for this. We required a relatively cost-effective and simple method for capturing payments and, as Stripe is recommended by several other Shopify users, we chose this. We have the other standard methods (Shopify payments and PayPal) and Stripe compliments these nicely and doesn't cause us any problems.
- It's integration with Shopify makes payments very simple.
- It works nicely in the background.
- Payments are received swiftly and forwarded in a timely fashion.
- More customisation for the cart without the need for developer work would be nice.
- Lower fees.
March 22, 2022
A must have if you want your clients to pay you
We have been using Stripe as the payment method for several of our websites for 5 years now. Stripe is very easy to use, we can very easily embed it on our websites, and the support that we have received when needed has been really good. On top of that, we love it that their app works really well, and we are always informed of what is going on with the financial transactions on our websites with no delays. I recommend everyone to use Stripe.
- Customer Support
- Integration with websites
- Keep all aps informed in different devices and platforms
- The % that they keep per transaction could be lower
- They make you wait for a month to get your money
August 19, 2021
Locked out of account no recourse
Score 1 out of 10
Vetted Review
Verified User
[Used as] our main payment processor.
- Process payments
- Locked out of account without any recourse, no followup communication, no sensitivity to the issues they are causing.
June 11, 2021
Stripe for Multiple Kajabi Accounts
We initially signed up with Stripe to integrate with our Kajabi accounts. Stripe allows us to set up and maintain subscriptions with clients. It integrates well with multiple Kajabi accounts, bringing the money all into one place. It is very easy to set up and manage. They have competitive rates.
- Stripe integrates well with our multiple Kajabi accounts. It allows you to set up separate "businesses" under one stripe account.
- Stripe is really good at setting up and implementing monthly fees such as memberships.
- Stripe makes it really easy to cancel recurring monthly charges as well as refunding clients.
- Stripe is set up very much like accounting software. It works well for people that are financially minded - think spreadsheets - and not so user friendly in terms of interface. It could be a lot more modern and regular ol' Joe user if you get what I'm saying.
- They could always lower their fees.
- Stripe could also make it easier to get paid like PayPal does with PayPal.me
February 28, 2021
Trusted time saver
We use Stripe for our entire organization to collect donations as well as program fees.
- Secure transactions
- Easy to use reporting features
- Consistent service
- Market comparable fees
- A way to mark when items are recorded externally
- Sometimes difficult to find answers to questions
- Recurring donations tricky to set up
February 21, 2021
Stripe is clean, simple, and easy to use
Stripe is currently used to process all payments coming from my website. It integrates nicely with WordPress and is simple and easy to use.
- Recurring payments for subscriptions.
- WordPress integration.
- Easy to use dashboard on Stripe website.
- Functionality is pretty good, but wish I had an option to pass along the credit card fees to the customer automatically.
February 20, 2021
Charge credit cards in multiple ways with good connections to other apps and software
We use Stripe as our main payment processor for online payments and payment plans. In our business we sell several small products via websites and Stripe handles those transactions by being connected with our website shopping cart. We also have larger payment plans for professional services and we also use Stripe for handling those plans.
- Connects with the most common online shopping carts to handle online payments
- Easy to use and understand (both for purchasers and business admins)
- The login area for Stripe shows a record of transactions and displays data in useful reports
- Having a payment plan with a set number of payments with start and end dates
- "Dunning" ie re-trying scheduled payments on an interval if they fail the first time
March 17, 2020
Swipe with Stripe
I am the sole owner of my business and use a software system called Simple Practice. I use Stripe to run my clients' credit card payments through my software system. All of the payments are set up on an autopay system. Go through each night at midnight following their sessions.
- Automatic payments
- Minimal fees
- Ease of use
March 03, 2020
Stripe: Great software for billing
Today we are using Stripe for all of our product subscriptions. We are a SaaS company that has a monthly recurring subscription plan with additional add-on products. Stripe has become our source for billing all subscriptions. It is used by anyone in our organization who would need to be setting up subscriptions or products. This is typically finance, sales, onboarding, and support. It addresses the problem of an easy system that is organized when it comes to knowing who and what is being billed each month. Also, it's good at letting us know what is failing.
- Recurring billing.
- Subscription setup.
- Discounts and trials.
- It can used more detailed reports.
- Discounts can not be itemized only subscription based.
- Depending on users it can be a lot of info.